Chat with Agents online or on the phone.
Don't find out the hard way that you forgot to renew your Protection Plan
If you have a Geek Squad Protection service plan, you may have received a letter saying your plan period is coming to an end. If you want to renew your coverage, the letter contains a web address and an access code that will allow you to log in to the renewal website and extend your coverage. If you received one of our "It's Time to Renew" notices, type the web address in your browser and enter your code.
If you received an email regarding your plan, select the link provided in the email to get to the renewal site. You will be automatically logged in to the renewal page and you will be able to extend your coverage right away.
If you have any questions about renewing your plan, give us a call at 1-866-242-4568.
To initiate a chat session with a Geek Squad Agent, you will need to have a supported version of Windows.
Limited support is still available in-store. Schedule a Reservation