Our Guarantee

We want to delight and surprise our customers, in a good way. So if you're not satisfied with your service, please contact the Geek Squad location where the service was performed and we’ll do everything we can to make it right.

30 Day Guarantee

Computer Services

We guarantee computer services provided to you at the Geek Squad Precincts, Geek Squad Stores, in your home, in your business, online or over the phone for 30 days. However, for repairs necessitated by a virus or spyware, our service guarantee is only valid if the anti-virus and anti-spyware protection for your product is installed or updated during the repair or before you again connect to the internet.
1 Year Workmanship Warranty

Home Theater

We provide a one year limited workmanship warranty For Home Theater services.
Lifetime Workmanship Warranty

Car Electronics

We provide a limited lifetime workmanship guarantee, for as long as you own your car, for Car Electronics services.

If you notify us within the stated time period, we will work to remedy your problem quickly and at no additional cost.