What is Geek Squad Online Data Backup?

Geek Squad Online Data Backup is an innovative tool that enables you to back up your files to our secure servers automatically, and access them from any PC—anytime, anywhere—via the Internet. You select the files on your system that you want to protect (family photos, music, financial records etc.) and choose the frequency at which you would like them to back up to your remote storage location in your online account. Storing your files off site (at our top-security data centers) provides the ultimate in protection, safeguarding your files from natural disasters, fire, and theft. Geek Squad Online Data Backup provides automatic backup, easy access and secure file storage, all in one..

Is Geek Squad Online Data Backup secure?

You can be sure that all of your important data, files, photos, financial records, and more are completely secure. Here’s how:

• Before your data even leaves your computer, it is encrypted (converted to a secure code or format) utilizing the same methods employed by the U.S. government, military, as and financial institutions.
• A unique username and password is required to access your account. These login credentials are also encrypted in our database. So even if someone were to breach our formidable security measures, they would only end up with unintelligible characters.
• Not only does state-of-the-art firewall technology protect your data against electronic intrusion, our facilities protect against physical entry as well. Our data centers are staffed 24 hours a day by a dedicated security force. Through a combination of restricted access, roving patrols, electronic surveillance, and biometric access technology, your data is locked down securely in an impenetrable facility. There are even redundant power sources so you can access your data even if something happens to the municipal power grid.
• Your encrypted data is stored at two physically separate storage sites and then backed up and archived.

How do I sign up and get an account?

You can do it all online. Create a new account now.

How do I re-install the Geek Squad Online Data Backup software?

If you need to install or re-install the Online Data Backup software because you’ve had a hard drive failure, or some other reason, login to your account, and click the Download Geek Squad Online Backup button (left side of the page).

How do I determine which files to back up?

As you install Geek Squad Online Data Backup you will be asked to choose which files you want to back up. Remember, you don’t necessarily need to back up everything on your computer — just the items that you don’t want to lose. This may be photos, financial and tax records, music, important projects, or anything else.

You decide what you couldn’t live without using one of these three methods:

• Basic — Back up everything in the My Documents folder.
• By file type — Select which type of files you want to back up (i.e., photos, financial documents, contact lists).
• Advanced — Select individual files and folders to back up.

Do I have to do something every time I want to back up?

Once you have set up your Geek Squad Online Data Backup account and installed the software on your computer, all you have to do is make sure that your computer is on and connected to the Internet at your scheduled backup time. We’ll take care of the rest.

If you miss a scheduled backup, the software will perform your backup the next time your computer is on and connected to the internet.

How often will it back up?

As often as you’d like. When you install the Geek Squad Online Data Backup software, you will choose the frequency of your data backups: daily, weekly, or monthly; you also pick the time of day (or night). It’s easy to change this setting at any time.

Why does the first back up take so long?

Don’t be alarmed if you first back up seems to take a long time. Even via a high-speed internet connection, backups take approximately eight hours for each gigabyte of data. As your first back up will include everything on your computer you have chosen to back up, the first backup will likely be your largest and will therefore take the most time. Subsequent back ups download only new or updated files, probably reducing the amount of data to be backed up and thus the length of time it take to perform the back up.

How do I access my files remotely?

You can access your files at any time from any computer with an Internet connection. Simply login to your account.