Site Help

Having a little trouble finding what you’re looking for?

Try one of many ways to contact us. One way or another we'll help answer those pesky problems.

med_black_onlineONLINE SUPPORT

Chat With an Agent online and you'll have an answer faster than you thought possible.


Talk to an Agent and get answers to your questions by calling 1-800-GEEKSQUAD (1-800-433-5778).


Sometimes email is just more conveinent. Send us an email, include some basic information and we'll respond within a business day.


Frequently Asked Questions

How do I get Geek Squad service?
We offer several different options for getting service. Check out the Guide to Finding an Agent to help chose what options works best for you.


How do I find the closest Geek Squad location to me?
Geek Squads are in many Best Buy® locations. Use our store locator to find the closest location near you.


I have a simple technology question, how do I get a quick answer?
Chat with our online Agents to get a quick answer to your technology questions. You can also call 1-800-GEEKSQUAD to talk to an Agent on the phone.


What's the difference between purchasing a Geek Squad service from versus
No difference at all. If you want an in-home or in-store service, we use the security and checkout process built into