Our
5-Point Pledge

  1. Stand behind our work.
  2. Respect your equipment as if it were our own.
  3. Provide expert service at a competitive price.
  4. Do what it takes to make it right.
  5. Teach you to use your system.
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TV Repair

We’ll get you back in couch potato mode in no time. There aren’t many brands we can’t fix. We’ll perform repairs covered under manufacturer’s warranty, Geek Squad Protection service plan or at a reasonable fee if the product is out of warranty. And all of our repair work has a 30-day guarantee.

If your TV is 42” or larger, don’t worry about hauling it in. We’ll come to you. Our nationwide network of trained Agents is on its way to get you back up and running.

Most Best Buy® stores accept drop-off repair during regular store hours. Just bring your TV, home audio, VCR or DVD player into one of our store locations.

Price of a repair can vary depending on brand, extent of damage and cost of replacement parts.

How can we help?

In-Store

Schedule a reservation to drop it all off.

PRICE VARIES

Schedule

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Check the status of your repair with our online status tracking.

What brands of TVs can Geek Squad® fix?
We fix most of the popular TV brands. Some of the brands we repair include Hitachi, Insignia, Dynex, JVC, LG, Mitsubishi, Panasonic, Pioneer, Samsung, Sharp, Sony and Toshiba. If you bought it in the US, it's likely we can fix it.

Can you repair a TV under manufacturer's warranty?
Yes, we'll perform and process repairs covered under manufacturer's warranty.

How long will it take to repair my TV?
The length of a repair can vary due to part availability, but it's typically 1–2 weeks.

TVs are expensive, will it cost a fortune to fix it?
Every case is different. Talk with an Agent and they'll help you make the right decision. If you have Geek Squad® Protection, you're covered for most issues that may arise.

Geek Squad® Protection

You can help keep those future repair bills to a minimum with our Home Theater Protection Plan. When you purchase any qualifying product online from BestBuy.com or in a Best Buy Store, you will have the option to add Geek Squad Protection. If you didn't get a protection plan, you can always add Geek Squad Protection within the product’s return and exchange period.


We've got your covered

  • Normal Wear & Tear
  • Pixel Repair & Burn-in Coverage
  • House Calls on 42" & Larger TVs
  • Remote Control Coverage
  • Phone/Web Support
  • No Lemon Policy
  • Power Surge Repair
  • Reinstallation/Recalibration of Your Product