Schedule a reservation to drop it all off.
What if I dropped my camera in water? Can you fix it?First of all don’t turn it on. Take out the battery and bring it to us immediately. We’ll do everything we can to resuscitate it.
Someone gave this camcorder to my husband. I don't think it was bought at Best Buy, but I'm not sure. Will you be able to get it working again?Yes, we will work on just about any camcorder or device. We service most major brands and can handle almost any repair whether it’s under warranty or not.
My device is quite old. Can you still fix it?No promises, but we’ll do our best to find the parts and get it back in shape. Our Agents have worked on a lot of different devices and have extensive repair experience.
You can help keep those future repair bills to a minimum with our Protection Plan. When you purchase any qualifying product in a Best Buy store or online from BestBuy.com, you will have the option to add Geek Squad Protection. If you didn't get a protection plan, you can always add Geek Squad Protection within the product’s return and exchange period.
If you have an iPod, iPad or mobile phone covered by Geek Squad Protection that needs repair work, follow these steps to request a replacement online.