Geek Squad® is an authorized service provider for most major brands. We'll perform and process repairs covered under manufacturer's warranty, Black Tie service plan, or at a reasonable fee if a product is out of warranty. And we stand behind all our repair work with a 30-day guarantee.
Available services include diagnostics, and complex repairs.
Most Best Buy stores accept drop-off repair during regular store hours. Simply bring your item to the service counter at one of more than 900 locations nationwide. Drop-off repair is available on most consumer electronics, including:
- • Televisions (25" and smaller)
- • Home audio equipment
- • VCRs
- • DVD players
Major brands we service include, but are not limited to:
Visit your local Best Buy store for drop-off repair services or call 1-800-GEEK-SQUAD (1-800-433-5778) for in-home repair of TVs with screens larger than 25".
Want to keep tabs on your in-store repair? When you work with Geek Squad, you can
check repair status online at any time. To do so, you'll need your service order number, which can be found on your repair receipt.