Our DAs know Geek Squad inside and out – literally. They help people embrace technology at Geek Squad® Precincts in Best Buy® stores, while also patrolling the streets of their jurisdictions.
While in the store, they provide computer-related repairs, upgrades and installations. They also help customers make technology decisions and sell on-site services. While in the field, which is how they spend roughly 70% of their time, they do everything possible to resolve issues in customers’ homes and businesses.
- • Facilitate the complete solution of product sales, upgrades, installations and service both at the store and at customer sites
- • Educate customers on the operation of their products/service/solution
- • Travel via Geekmobile™ to provide a complete service solution at customer sites
- • Provide thorough documentation of all work performed
- • Coach customers on proper use and maintenance of hardware and software
- • Proficiency in peer-to-peer networks and operating systems up to Windows Vista; no server experience necessary
- • Current valid driver’s license and clear driving record
