Chat with an Agent without leaving home.
Schedule a reservation to drop it all off.
Call and we will send an Agent out to your place.
Is cost of the software included with this service?No, this service just covers installing the software and making sure the program is up to date.
Will you tell me if the software is incompatible with my operating system?We’ll make sure you’ve got the right program for your operating system.
What happens if my computer doesn’t meet the software's minimum requirements?An Agent will assess the problem and suggest the right solution.
Does the service include updating the software to the current version?Yes, we’ll make sure it is up to date.
Will the Agent show me how to use the software?Our Agent will show you how to start up the software, but training you to use the software is not included in this service. To learn how to use a particular software package, check out our Training service.
To initiate a chat session with a Geek Squad Agent, you will need to have a supported version of Windows.
Limited support is still available in-store. Schedule a Reservation