Schedule a reservation to drop it all off.
Call and we will send an Agent out to your place.
My computer has been slow opening programs and saving files. Will installing a new operating system help?It's hard to say without running some diagnostics. Updating your computer's operating system could improve its performance and having a new system installed will make sure your machine is compatible with new software packages. If you have your doubts, it would be best to have us diagnose the problem to verify the drive is functioning properly.
Is the cost of the operating system included in this service?No, this service covers the installation and initial setup of a computer's operating system. You will need to purchase the OS before we can install it. Be sure to bring the OS discs or manufacturer restore discs with you when you come in.
What are OS discs or manufacturer restore discs?These are your copy of the operating system that runs your computer. Back in the days of Windows XP, new computers came with these discs in the original factory box. Today, computer owners likely need to create their own copy of the OS by burning to discs or creating a USB drive copy.
What if I don't have my OS discs or manufacturer restore discs?If you have not created a copy, contact the manufacturer to find out how to create or order a copy of the OS. We have contact information for most major manufacturers on the Computer Restore Discs page in the Self Help section of our site.
I use a Mac. Will you help me upgrade my system?Absolutely. Our Agents are fluent in all major operating systems.
My hard drive is failing, is this the service I need?This is one of the services you are going to need. We can replace the failing hard drive, install your operating system and attempt to recover your data from the failing drive. Schedule a reservation at your local Precinct to learn more and get pricing.
To initiate a chat session with a Geek Squad Agent, you will need to have a supported version of Windows.
Limited support is still available in-store. Schedule a Reservation