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Can Geek Squad Agents install hardware on computers that were purchased somewhere other than Best Buy?Yes, we love working with technology, no matter where it comes from.
Will Geek Squad test and update the hardware to make sure it’s running properly?Absolutely. We’ll make sure your new hardware is running properly on your system. Some hardware components like a hard drive may require additional services like an Operating System install.
How many devices will Geek Squad install?The service covers the installation of one device.
What is considered 'hardware'?Hardware includes most internal computer parts like a hard drive, an optical drive, a video card or a power supply as well as many external computer peripherals like a printer, a scanner or an MP3 player.
Can Geek Squad install any piece of hardware?Our Agents can install many of the common accessible hardware components, but we may need to ship to out Geek Squad City service center for more advanced installations. They have specialized tools that make almost anything possible.