What types of hardware does Geek Squad repair?
From RAM to motherboards, we can fix anything.

Are all my repairs done in the store?
Some repairs can be done in-store while more extensive repairs are sent to Geek Squad City, where we have a large warehouse of parts.

Does this service cover items that are no longer under warranty?
Yes, we can attempt to repair any computer.

Geek Squad® Black Tie™ Protection

 

You can help keep those future repair bills to a minimum with our Computing Protection Plan. When you purchase any qualifying product online from BestBuy.com or in a Best Buy Store, you will have the option to add Geek Squad Protection. If you didn't get a protection plan, you can always add Geek Squad protection within the product’s return and exchange period.

We've got you Covered

• Normal Wear & Tear
• Accidental Damage From Handling (optional)
• Battery Replacement
• Pixel Repair
• Phone/Web Support
• No Lemon Policy
• Power Surge Repair

Also, each Geek Squad Black Tie Protection Plan comes with our Good Maintenance Policy. If your plan goes unused you get double Best Buy Reward Zone points on the original plan purchase price.