Mmm computer repair. Just thinking about it makes our geeky little hearts race. Whether it involves replacing bad RAM, a malfunctioning motherboard or a cracked screen, we service most major brands regardless of when the device was purchased. Some repairs can be done onsite at your location, some can be done at our Precinct in your local Best Buy® store, but more extensive repairs will need to be sent to the experts at Geek Squad City, our central repair facility in Hillview, Kentucky.
Price of a repair will vary based on brand, extent of damage and cost of replacement parts. We can repair many products under the manufacturer's warranty or our Geek Squad Protection service plans. For products not covered by warranty or a service plan, we will provide an estimate of the cost for repair after an initial diagnostic. If we believe it is not cost effective to repair, we'll let you know.
Bring everything in and we'll take care of it.
Call to schedule a visit.
What types of hardware does Geek Squad repair?We repair nearly all computers and components including desktops, all-in-ones, notebooks, monitors, and main accessories. Whether you purchased it at Best Buy® or somewhere else, we can fix it. We will run the device through our diagnostic routine and give you an estimate of the costs before beginning any work. Sometime the cost to repair exceeds the price to just purchase a new one and we'll make sure we tell you if that's the case.
Are all my repairs done in the store?Some repairs can be done in-store while more extensive repairs are sent to Geek Squad City, our central repair facility in Hillview, Kentucky.
Does this service cover items that are no longer under warranty?Yes, we can attempt to repair any computer whether it is covered by a manufacturer warranty, Geek Squad® Protection or has no coverage.
You can help keep those future repair bills to a minimum with our Computing Protection Plan. When you purchase any qualifying product online from BestBuy.com or in a Best Buy Store, you will have the option to add Geek Squad Protection. If you didn't get a protection plan, you can always add Geek Squad Protection within the product’s return and exchange period.