Data Recovery

Working out of our state-of-the-art Geek Squad City repair facility, Data Recovery Agents specialize in retrieving material from malfunctioning or damaged computer hard drives or storage media (flash drives, memory cards, etc.). Give us a call and an Agent will work with you to create a data recovery plan customized for your particular data storage challenge.

How can we help?

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In-Store

Schedule a reservation to drop it off.

From $249.99

Schedule

Data recovery is tricky business. Prices will vary based on your individual recovery needs and the state of your data and device. Call 1-866-438-3338 for details.

Service Options

LEVEL 1
$249.99
LEVEL 2
From $500
LEVEL 3
From $1,600+
Diagnose drive or media containing data to be recovered
Recover deleted files from a drive that is in good working order
Recover files from a formatted or failing drive that require advanced recovery methods or a custom recovery solution 
Recover files from a drive that is physically damaged or require extreme recovery procedures  

What is the difference between In-Store and Direct-Ship?
Direct Ship allows you access directly to the Data Recovery Agents at Geek Squad City who specialize in recovering your data, 24/7/365. It includes a $30 shipping and handling charge, just give us a call and we'll send you the appropriate package and pre-paid labels.

How does Direct Ship work?
It's easy! Start by giving us a call directly at 1-866-438-3338. We'll discuss your needs and determine the best plan. Next, we'll send you a package with a pre-paid shipping label so you can easily and securely send us your drive. We'll take a look at the drive and confirm an exact estimate for the recovery process. With your approval, we'll recover your data and send it and your original drive back to you, safe and sound.

What sort of data can Geek Squad recover?
From music to photos, files and more, we’ll attempt to save any and all data.

Can Geek Squad recover password-protected files?
Yes, but you’ll have to tell us the password. We’ll forget it after we get the data back. We promise.

What do you need to recover my data?
We’ll need your physical computer or device. Just give us a call to arrange direct shipping or bring it into a local Precinct. If you can specify the files you are looking for that is helpful but we can start digging.

When will I receive my recovered data?
Data recovery is tricky depending on the exact device that failed and the nature of the failure so the time it takes to recover files can vary as much as the price does. Once we recover your files, we save them to an appropriate external media and ship it back to the Precinct or to you.