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Why is backing up my data important?We don’t want you to lose your important photos, music, videos or documents. Backing up your data on a regular basis helps make sure your memories stay safe in the event of a computer catastrophe.
Does my backup automatically update?Many external hard drives will come with software to automatically update your important files. We can help configure the software to identify your important files, set up a backup schedule, and show you how to manage the schedule in case you’d like to change it or initiate a manual backup.
My computer won't turn on, can Geek Squad backup the data?We can definitely help. There is a chance the internal hard drive is in good working condition, even if the PC is not. Frequently we can remove the drive from the PC to access your data and files. If the hard drive is not in good working condition, however, we may need to turn to more advanced methods to recover the data. We can still rescue your data, but a Data Recovery would be required. Visit your local Geek Squad Precinct for assistance.