Computer Setup

Make sure your computer works right from the get-go. Let us update your system, set up accounts, connect your computer to the Web and install programs like your Internet security software, your favorite photo editing tool or Microsoft Office. We love making sure people get their computing life off on the right foot.

How can we help?

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Online

Chat with an Agent without leaving home.

$69.99

Chat Now

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In-Store

Schedule a reservation to drop it all off.

$29.99

Schedule

For on-site service, please have the area for your new computer clear. Service does not include removing the old equipment.

Service Options

ONLINE
$69.99
IN-STORE
$29.99
ON-SITE
$99.99
Physically setup and connect computer, monitor, keyboard, mouse and speakers  
Perform first time setup 
Install critical system updates and set to automatically install future updates
Create user accounts (if applicable)
Optimize start-up and shutdown
Clean up menu, quick launch and taskbar shortcuts
Remove unwanted programs and trialware
Test network and internet connectivity on existing network
Set default web browser, homepage and search provider
Demonstrate basic functionality and answer questions
Install and update Internet security software 
Install and configure apps/software programs (MS Office, Adobe Reader, etc.)up to 3 applicationsup to 2 applications1 application
Setup email account(s)up to 2 accountsup to 2 accounts 1 account
Create restore media on USB drive (includes cost of USB drive) add $29.99 
Install one hardware device (printer, external hard drive, video card, RAM, etc.)  

How do I know my computer is safe from viruses?
While it’s almost impossible to be 100% covered, good preventative measures are the right start. Making sure your operating system is up-to-date and running an up-to-date, proactive anti-virus program are the 1 - 2 combination most likely to keep your machine free from infection.

What are critical system updates?
These include various system updates, the most common of which are updates to the operating system. Software developers at major brands like Microsoft, Adobe and Java work hard to make regular updates to their products available as a way to ensure the best performance and highest security. We’ll make sure your new computer has all the latest updates and configure your system to update automatically, when possible, for future updates.

What is restore media?
Restore media is a copy of your computer’s factory-installed operating system. Since most computers don't come with restore media in the box, it needs to be created at least once for every new computer. Creating the restore media will ensure the operating system can be reinstalled if your computer needs a repair in the future. Need help creating your restore media? We can create the restore media for you at a local Best Buy store for just $59.99 including the cost of the USB drive. If purchased with a computer service, add the restore media for just $29.99.