What if I dropped my camera in water? Can you fix it?
First of all don’t turn it on. Take out the battery and bring it to us immediately. We’ll do everything we can to resuscitate it.

My son thought my camcorder was a toaster and stuck bread in it. Now what?
Bring it in to any Geek Squad location. We’ll clean it out no problem.

My camcorder is quite old, can you still fix it?
Got a fossil huh? No promises, but we’ll do our best to find the parts and get it back in shape

Geek Squad® Black Tie™ Protection

 

You can help keep those future repair bills to a minimum with our Camera & Camcorder Protection Plan. When you purchase any qualifying product online from BestBuy.com or in a Best Buy Store, you will have the option to add Geek Squad Protection. If you didn't get a protection plan, you can always add Geek Squad protection within the product’s return and exchange period.

We've Got You Covered

• Normal Wear & Tear
• Accidental Damage from Handling (optional)
• Battery Replacement
• Annual Maintenance
• Phone/Web Support
• No Lemon Policy
• Power Surge Repair

Also, each Geek Squad Black Tie Protection Plan comes with our Good Maintenance Policy. If your plan goes unused you get double Best Buy Reward Zone points on the original plan purchase price.