If I’ve deleted photos from my camera can you still recover them?
There’s a good chance we’ll find them. Set up an appointment and let’s start digging.
What happens if I’ve recorded over my tapes?
Typically if you’ve recorded over previous content you’re out of luck. But, you never know. Let’s have a look.
How long will it take before my photos and videos are found?
Agents will be in contact with you throughout the process to ensure you are well informed, however we want to be thorough in our recovery, so timing may vary.
Will you work on my computer in the local store?
Your machine will be securely handed off to the largest Geek Squad Precinct in the country, Geek Squad City (Louisville, KY), where experts who specialize in data recovery will be waiting for it.
What do you need to recover my photos or videos?
In many cases customers have shared their data from camera to computer. Therefore, we’ll look everywhere. We can recover data from your computer, camera or camcorder or memory cards.