Schedule a reservation and we'll take a look.
What if my microwave is mounted in the wall?Don’t go busting down walls. Give us a call at 1-800-433-5778 and we will figure out the next steps.
Should I bring my small appliance in for repair or just replace it?It depends on the cost of repair. Check with an Agent before you go pitching that small appliance.
Holy cow, my carrots in the microwave just started sparking – what’s up?In some carrots, minerals in the soil where they were grown can cause sparking. Turn off the oven immediately to end the sparks. Prolonged usage could damage the microwave.
You can help keep those future repair bills to a minimum with our Product Replacement Protection Plan. When you purchase any qualifying product online from BestBuy.com or in a Best Buy Store, you will have the option to add Geek Squad Protection. If you didn't get a protection plan, you can always add Geek Squad Protection within the product’s return and exchange period.
To initiate a chat session with a Geek Squad Agent, you will need to have a supported version of Windows.
Limited support is still available in-store. Schedule a Reservation