5-Point Pledge

  1. Stand behind our work.
  2. Respect your equipment as if it were our own.
  3. Provide expert service at a competitive price.
  4. Do what it takes to make it right.
  5. Teach you to use your system.
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Major Appliance Repair

Don’t go trying to haul that giant refrigerator into Best Buy®. On major appliances like refrigerators, ranges, washers and dryers, we’ll come to you. We work on most major brands regardless of where you bought it and stand behind our service with a 30-day guarantee.

How can we help?


Schedule an in-home appointment.*




*Appliance repair service not available in all areas.

**Trip charge covers an technician visiting your location and diagnosing your equipment. If you proceed with the repair, the trip charge is applied to the total cost of the service.

I didn't buy my washer at Best Buy, will you still take a look at it?
Absolutely. We don't care where it came from - our only concern is to get it back in working condition for you.

Which brands do you work on?
We do repair work on the major brands sold in the United States, including Maytag, Whirlpool, Samsung, Kenmore, GE, Amana, Frigidaire, LG, Bosch, Electrolux and just about any other brand you can think of.

When will I know how much the whole repair will cost?
Our technician will come to your location, diagnose the problem you are having and write up an estimate of the cost to get your appliance working again. If you decide to go ahead with the work, the $79.99 trip charge will be applied to the total cost of the repair.

Do I need to do anything before you get here?
Nope. Just leave the appliance where it’s at and clear the area of clutter so we can get to it. Make sure you’ve explained the issue as thoroughly as possible and that’s it.

Geek Squad® Protection

You can help keep those future repair bills to a minimum with our Major Appliances Protection Plan. When you purchase any qualifying product online from BestBuy.com or in a Best Buy Store, you will have the option to add Geek Squad Protection. If you didn't get a protection plan, you can always add Geek Squad Protection within the product’s return and exchange period.

We've got you covered

  • Normal Wear & Tear
  • Power Surge Repair
  • House Calls
  • Food Spoilage Allowance
  • Laundry Allowance
  • No Lemon Policy
  • Telephone Troubleshooting