Our
5-Point Pledge

  1. Stand behind our work.
  2. Respect your equipment as if it were our own.
  3. Provide expert service at a competitive price.
  4. Do what it takes to make it right.
  5. Teach you to use your system.
Learn More

Major Appliance Repair

We work on most major appliance brands and will work on your refrigerator, range, washer or dryer no matter where you bought it. All our appliance repair work comes with a 90-day guarantee.

How can we help?

On-site

Schedule an on-site appointment on BestBuy.com.*

FROM $99.99**

Schedule Now

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*Appliance repair service not available in all areas.
**Minimum charge for on-site visit is $99.99. Servicing the equipment will involve additional charges.

I didn't buy my washer at Best Buy®. Will you still take a look at it?
Absolutely. We don't care where it came from - our only concern is to get it back in working condition for you.

What does the $99.99 cover?
The minimum charge covers an Agent coming out to your location, diagnosing the problem you are having with your appliance and giving you an estimate for the costs of repair.

Will you fix the appliance when you are here?
Sometimes our Agent is able to repair your device during that visit. If we need to order parts, we will have to set up a second appointment to finish the work.

Which brands do you work on?
We do repair work on the major brands sold in the United States, including Maytag, Whirlpool, Samsung, Kenmore, GE, Amana, Frigidaire, LG, Bosch, Electrolux and just about any other brand you can think of.

Do I need to do anything before you get here?
Nope. Just leave the appliance where it’s at and clear the area of clutter so we can get to it. Make sure you’ve explained the issue as thoroughly as possible and that’s it.

We fix appliances of all types made by all the major manufacturers. Some of the common problems we see are:

Ranges, cooktops and ovens that:

  • don't heat up,
  • take too long to cook,
  • don't self-clean,
  • smell of gas,
  • have no flame, or
  • have no power.

Refigerators or freezers that:

  • don't cool or freeze,
  • don't make ice,
  • leak water,
  • have water dispensers that don't work,
  • make strange noises, or
  • have no power.

Washers that:

  • won't rinse or drain,
  • leak water,
  • are not spinning,
  • shake or vibrate,
  • makes funny noises,
  • smells bad, or
  • no power.

Dishwashers that:

  • don't clean the dishes,
  • don't dry the dishes,
  • leak water,
  • makes strange noises, or
  • have no power.
     

Dryers that:

  • won't heat up,
  • won't dry the clothes,
  • stop spinning,
  • makes strange noises, or
  • no power.
     

Microwaves that:

  • have no light,
  • have no power,
  • have buttons that don't work,
  • spark or flame when operating, or
  • have no power.

Geek Squad® Protection

You can help keep those future repair bills to a minimum with our Major Appliances Protection Plan. When you purchase any qualifying product online from BestBuy.com or in a Best Buy Store, you will have the option to add Geek Squad Protection. If you didn't get a protection plan, you can always add Geek Squad Protection within the product’s return and exchange period.


We've got you covered

  • Normal Wear & Tear
  • Power Surge Repair
  • House Calls
  • Food Spoilage Allowance
  • Laundry Allowance
  • No Lemon Policy
  • Telephone Troubleshooting

If your repair is covered by a Geek Squad Protection Plan, there will be no cost to you. Please call 1-800-433-5778 to schedule service.