Schedule an on-site appointment on BestBuy.com.*
I didn't buy my washer at Best Buy®. Will you still take a look at it?Absolutely. We don't care where it came from - our only concern is to get it back in working condition for you.
What does the $99.99 cover?The minimum charge covers an Agent coming out to your location, diagnosing the problem you are having with your appliance and giving you an estimate for the costs of repair.
Will you fix the appliance when you are here?Sometimes our Agent is able to repair your device during that visit. If we need to order parts, we will have to set up a second appointment to finish the work.
Which brands do you work on?We do repair work on the major brands sold in the United States, including Maytag, Whirlpool, Samsung, Kenmore, GE, Amana, Frigidaire, LG, Bosch, Electrolux and just about any other brand you can think of.
Do I need to do anything before you get here?Nope. Just leave the appliance where it’s at and clear the area of clutter so we can get to it. Make sure you’ve explained the issue as thoroughly as possible and that’s it.
We fix appliances of all types made by all the major manufacturers. Some of the common problems we see are:
Ranges, cooktops and ovens that:
Refigerators or freezers that:
You can help keep those future repair bills to a minimum with our Major Appliances Protection Plan. When you purchase any qualifying product online from BestBuy.com or in a Best Buy Store, you will have the option to add Geek Squad Protection. If you didn't get a protection plan, you can always add Geek Squad Protection within the product’s return and exchange period.
If your repair is covered by a Geek Squad Protection Plan, there will be no cost to you. Please call 1-800-433-5778 to schedule service.
To initiate a chat session with a Geek Squad Agent, you will need to have a supported version of Windows.
Limited support is still available in-store. Schedule a Reservation