Home Theater
Geek Squad® Protection

Get lost in the experience of your home theater, not in the hassle of keeping it performing. We'll keep your HDTV television, Blu-ray player, DVD player, audio components, speakers and remotes running in top shape. With Geek Squad Protection, consider your theater the highest functioning theater on the planet.

How to Purchase

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Online

Purchase on BestBuy.com when you place any qualifying products into your cart and checkout.

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In-Store

Purchase with any qualifying products at Best Buy® locations or anytime within the product's return period.

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PLAN FEATURES

STANDARD PLAN
(available online and in‑store)
24/7 SUPPORT*
Call 1 800-GEEKSQUAD for help when you need it.
NORMAL WEAR AND TEAR
This includes repair costs for normal wear and tear, including defects in materials or workmanship and failures due to dust, internal heat and humidity.
BLU-RAY/DVD/CD PLAYER PREVENTATIVE MAINTENANCE
We align and clean the laser to keep it running right.
PIXEL REPAIR AND BURN-IN COVERAGE
If your pixels start looking weird or a shadow image sticks, we'll get your screen back to pristine.
SPEAKERS AND SUBWOOFERS
Will be covered for a period of two (2) or four (4) years beginning after the expiration of the manufacturer’s warranty.
SPEAKERS - BLOWN SPEAKER COVERAGE
If it crackles and pops, we make it sound great again.
POWER SURGE REPAIR
We handle the repair costs for equipment failure due to a power surge or fluctuation.
FULL PARTS AND LABOR
We'll protect you from parts and labor costs to keep your gadget working like new for the life of your plan.

Download all the details

Geek Squad Protection Brochure (PDF)

How do I purchase Geek Squad Protection after I've purchased my product?
Geek Squad Protection plans may be purchased if it is within the product specific return policy period (located on the back of your receipt). Simply bring your receipt to the customer service desk of a Best Buy retail store and state that you would like to purchase the Geek Squad Protection plan.

How do I transfer Geek Squad Protection to someone else?
Any plan is transferable to another owner for the product identified by the serial number on the plan. There are no restrictions, provided your plan is valid, however a plan cannot be transferred to another product. You can transfer your plan to another consumer during the plan's coverage period, as long as the plan does not have an open claim. For more assistance call 1-800-GeekSquad (1-800-433-5778) or visit your local Best Buy store. Transfers must be completed by the original owner.

How soon until I can use Geek Squad Protection?
We can take care of your request at any local Geek Squad Precinct at your nearest Best Buy store immediately. There is no need to register. Depending on the device, some large televisions and other home theater components may be cover in-home repair. To request an in-home repair on qualified devices, you can schedule online (subject to availability in your area) or by calling 1-800-GeekSquad.

How do I know if my product qualifies as a "lemon?"
When a third repair is requested for the same defect outside the manufacturer's warranty period, rather than fixing it, we will provide a replacement product of like kind and quality that's of comparable performance. See full Terms and Conditions for details.