protection Coverage for

Computing, Tablets & E-Readers

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One-time Replacement of the Original Battery

Call Parts Store® at 1-866-933-5552 or visit a store and we will help order a replacement battery.

Product Replacement Plan

Things happen. If your product fails due to mechanical failure, power surge or defect, just bring it in. On some popular devices, we offer the Geek Squad Product Replacement Plan so instead of fixing it, we will replace it with a new or like-new product.

Available on:

  • Printers
  • Monitors
  • Mice and Keyboards
  • Modems
  • Routers
  • Computer Speakers
  • Scanners

Chat with an Agent or
schedule a reservation to bring your device to a Best Buy store.

We will diagnose your device and get your repair rolling.

We wrap up your claim and get your device back in your hands.

Geek Squad Protect and Support Plus Features

  • You Get Hardware Protection

    Accidental Damage from Handling
    If you drop or spill on your device during normal use, we'll cover the cost of your repair.
  • 100% Parts and Labor are Covered
    There will be no hidden fees.
  • One-Time Battery Replacment
    If the original rechargeable battery fails to hold a charge, we'll replace it.
  • Repair of Normal Wear & Tear and other Defects
    We fix failures from dust, internal heat and humidity, as well as defects in materials and workmanship.
  • Hard Drive Failure Coverage
    We cover the cost of repair if the hard drive fails through normal use. Data recovery is not included and is available as a separate service.
  • Repair of Power Surge Damage
  • Repair of Bad Pixels and Screen Burn-In
    If three or more pixels die, start looking weird or a shadow image sticks, we'll get your screen back to pristine.
  • You Get 24/7 Support

    Agents Available Around the Clock
    Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.
  • Unlimited Virus Removals
    We'll remove the infection and get your system running properly.
  • Unlimited Computer Tune-Ups
  • Device Setup and Connection to an Existing Home Network
  • Operating System, Software and Hardware Installation
  • Geek Squad Protect & Support

    If you purchased a Protect & Support Plan (without "Plus"), you have the same features listed above except for the Accidental Damage from Handling coverage.
  • have more questions? download the details
    brochure terms & conditions

    Geek Squad Protect and Support Plans must be purchased with the product or within 15 days by visiting a store.
    A service order disclaimer may need to be signed to obtain repairs.

    For specific Plan benefits and a complete description of the scope and limitations of coverage, please refer to the actual Plan terms and conditions.

    For customers that purchased prior to 9/13/2015, see previous Protection Plan details.

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