protection Coverage for

Computing, Tablets & E-Readers

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One-time Replacement of the Original Battery

Call Parts Store® at 1-866-933-5552 or visit a store and we will help order a replacement battery.

Product Replacement Plan

Things happen. If your product fails due to mechanical failure, power surge or defect, just bring it in. On some popular accessories and devices, instead of fixing it, we will replace it with a new or like-new product.

Available on:

  • Modems
  • Routers
  • Computer Speakers
  • Scanners

You make a reservation to bring your product to a Best Buy store, or start a claim over the phone at 1-800-433-5778.

We will diagnose your device and get your repair rolling.

We wrap up your claim and get your device back in your hands.

Geek Squad Protection Plan Details

  • ACCIDENTAL DAMAGE FROM HANDLING*
    If you drop or spill on your device in the course of normal use, we'll cover the cost of your repair.
  • ONE-TIME BATTERY REPLACEMENT
    If the original rechargeable battery fails to hold a charge, we'll replace it.
  • NORMAL WEAR & TEAR PLUS DEFECTS
    We fix defects in materials, workmanship and failures such as those due to dust, internal heat and humidity.
  • FULL PARTS AND LABOR
    We'll protect you from parts and labor costs to keep your gadget working like new for the life of your plan.
  • HARD DRIVE FAILURE COVERAGE
    We cover the cost of repair if the hard drive fails through normal use. Data recovery is not included. Data recovery is available as a separate service.
  • POWER SURGE REPAIR
    We cover the repairs for equipment failure due to a power surge.
  • PIXEL REPAIR AND BURN-IN COVERAGE
    If your pixels start looking weird or a shadow image sticks, we'll get your screen back to pristine.
  • have more questions? download the details
    download the brochure geek squad protection terms & conditions

    *Accidental Damage from Handling covers damage as a result of unexpected and unintentional drops and spills that arise from normal usage of the product as the manufacturer intended. Abuse, misuse and fraud are not covered.

    For specific plan benefits and a complete description of the scope and limitations of coverage, please refer to the actual plan terms and conditions. A service order disclaimer may need to be signed to obtain repairs. Geek Squad® Protection Plans must be purchased at time of product, or within 15 days by visiting a store.

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