We'll take it from here.
Geek Squad Agents employ a wide variety of tools and technologies to assist you in regaining control of your misbehaving devices. This one, however, allows us to rely upon our superior technology to temporarily directly instruct yours in how to properly behave. Proceed only as directed by an actual Geek Squad Agent. Remember, Geek Squad will never call you unsolicited to initiate a remote connection.
To initiate a chat session with a Geek Squad Agent, you will need to have a supported version of Windows.
Limited support is still available in-store. Schedule a Reservation