My Account

It's your technology life - keep up with what's going on. Here you'll be able to check your support history, repair status, appointments, plan coverage and more.


Track Your Repair

Check the status of a repair you've dropped off at a Geek Squad location. Have your service order number handy.

Check Status


Appointment Scheduler

Set-up an in-home or in-store service appointment with us. Sign in to view and manage your appointments.

Schedule Appt.


Pay My Bill

Update the payment information we have on file for your monthly Geek Squad Protection bill.

Pay Bill

Tech Support

Tech Support

Existing Tech Support members can connect directly to an Agent. Have your member number ready.

Sign In


Online Support

Get online support with a Geek Squad Agent. We will get your technology running smoothly.

Chat Now


Office Support Account

If you're a member of Geek Squad's Office Support plan you can access your service account here.

Chat Now


Express Replacement

Need repair on your cell phone, iPad or iPod under your Geek Squad Protection? Request a replacement online.

Get Started


Home Networking Made Simple

Existing Home Networking Made Simple members can connect directly to an Agent. Have your serial number ready.

Sign in



Quickly lock, locate and recover your mobile device in the event of theft or loss with your Locked&Found App.

Sign in

Best Buy
Login to check the status of your orders, view your wish list, your plans and more.


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