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Posts Tagged ‘Technology’

Before you click on that link…

Friday, December 4th, 2009

Language was shortened long ago for ease of Instant Messaging. So when text messaging became popular, people were already armed with ‘c u l8r’, ‘IDK’, and ‘BRT’ (or “see you later”, “I don’t know”, and “be right there” for proponents of the Queen’s English). This computer lingo comes in handy now that social networking sites, like Twitter, are designed for short and succinct updates.

But what if you wanted to Twitter a link to my epic blog about using secure passwords? As you may know, Twitter updates are capped at 140 characters. The full address of my post is:

http://www.geeksquad.com/intelligence/blog/use-halibut-to-protect-your-identity/#more-474.

Not only is that hard to type, but it weighs in at 89 characters. This only leaves you 51 characters for the remainder of your tweet. When it comes to Twitter updates, space is at a premium. 

Enter the URL shortening services. After TinyURL.com was launched in 2002, there have been numerous other sites with a similar spin, such as snipurl.com, is.gd, and bit.ly. By using their services, the large unwieldy URL above is rendered as http://tinyurl.com/yjclqts . Much easier on the thumbs, and it gives you more space to write glowing praise about the link in question.

The problem is, as with anything on the Internet, you find people with malicious intent looking to use URL shorteners to their advantage. Firewalls, anti-virus software, anti-spyware software, and phishing scanners are great, but if you click a link that goes directly to a malicious site, often there isn’t anything security software can do about it. You may think you’re following a friend’s link to a story about the release of Windows 7, and end up at a site with adult content or a site with the intent to infect your computer with a virus.

Some of the shortening services have instituted a preview system; for example, if you were to enter http://preview.tinyurl.com/yjclqts, the tinyurl site will tell you what the link points to. But for those sites that don’t have a preview system, or if you don’t want to retype all of them, there are a few ways to make sure you don’t end up someplace you’d rather not be.

There are add-ons, which are programs you can download for Firefox and Internet Explorer, which check the shortening site and report back to you the expanded URL, and then giving you the option of clicking on it or not. Longurl.org is a website that you can go to where you can copy and paste the shortened URL, and it will report back the full link.

 So while sometimes your friends may just be trying to hit you with the most viral Internet prank of all time, other times you may find something far worse than Rick Astley on the other end of that link.

If you’re looking for some of these add-ons, go to http://snipurl.com/sikhj for Firefox or http://bit.ly/3RD3sP for Internet Explorer.

Xbox 360: Buyer Beware of Blocked Consoles

Tuesday, November 17th, 2009

In a move to fight software piracy, earlier this week Microsoft blacklisted as many as one million Xbox 360 consoles. Microsoft claims these consoles have been physically modified in order to circumvent built-in Digital Rights Management (DRM) technology. Modified units are commonly referred to as “modded” consoles.

By physically altering the gaming unit’s DRM technology, the user can play illegally pirated copies of popular games that would normally be blocked by the system. The immensely popular game “Call of Duty: Modern Warfare 2″ launched last week and it’s likely that some Xbox 360 players would be interested in playing a pirated copy on a modded console.

When Microsoft detects a modded console, they have the ability to ban that console from using the Xbox LIVE service due to the unique identification numbers that’s associated with every Xbox 360. While the system can still play games locally, the owner will not be able to sign into their LIVE account, access online content or play in multiplayer games with other Xbox 360 owners.

The bannings will also impact holiday shoppers looking to save money this holiday season by buying used Xbox 360s on eBay, Craigslist or through a local retailer who sells used consoles. Owners of blocked Xbox 360s may be looking to sell their systems without informing potential buyers of the situation.

If you are looking to buy a used Xbox 360, be aware that it may not be immediately obvious that the unit was physically modded. If possible, you’ll want to physically inspect the case to confirm that the seals on the back of the unit are not broken. Also make sure that there are no pry marks on the case that may indicate it has been opened. Another sign of a modded unit is when the A/V plugs aren’t aligned properly through the case holes.

If you have other questions about gaming technology, stop into your local Best Buy and speak with a Geek Squad Agent.

Geek Squad’s here to Twelp You!

Thursday, November 12th, 2009

There’s been a lot of very positive talk recently about Best Buy’s @Twelpforce since its launch three months ago, but it’s not the only way to reach out for Geek Squad assistance.

Geek Squad is available 24 hours a day via phone at 1-800 GEEK SQUAD (1-800-433-5778).  Our Mission Control Agents can help you schedule on-site appointments with our field Agents, or direct you to our other remote service options.

If you have broadband Internet access and can connect to the Internet, we can assist you with your remote support needs via our Virtual Agents at the GeekSquad.com.

If you’re looking to talk to a live Agent in person, you can use our store locator to find the nearest Geek Squad Precinct, often located in your neighborhood Best Buy.

Of course, if you have Twitter, you can always reach us through @GeekSquad or @Twelpforce .

Bad Catch of the Day: Phishing

Tuesday, November 10th, 2009

In order to protect yourself it’s important to understand how a phishing attack occurs. Phishing basically comes down to this: An identity thief composes an email that looks official and sends it out to a huge lists of emails that may be either generated by a computer or obtained by other sources. This official looking email ends up in your inbox and usually prompts you to do something like re-verify personal information, like your email address and password. There may be a link in the email that appears to take you to a legitimate website.
So how do you know if an email is a potential phishing attack? Most legitimate institutions that contain sensitive information will never send you an email and ask you personal questions. This includes banks, email services, internet service providers and stock traders. As a matter of fact, many times you’ll notice legitimate businesses attach a clause at the end of them email which reads: “we will never ask for your personal information.”
When in doubt, pick up a phone. Don’t call a phone number listed in the email, either. Use the good old yellow pages or as a last resort hit up a search engine for contact information. There is no substitute for a live human being on the other end of the line!
One of the most popular questions I receive in the field from the usually upset customer who has been affected by this is “why??” Well honestly it usually comes down to monetary gain. Eventually someone somewhere is getting money in the end. The persons responsible for the attack may want to use your email address to spread a remote-control virus. Or perhaps they want to launch an attack from your email address, thus protecting themselves from authorities behind your identity. Maybe they are going straight for the jugular, your online banking information.
There are several things to keep in mind in order to protect yourself. First, it’s important to know that these phishing attacks may not involve a virus or spyware infecting your computer and therefore will usually NOT be blocked by your antivirus software. Second, if you see a suspicious email asking for information or stating that your information has been compromised, thus asking you to “do something” via the internet to fix it…DON’T. Contact your institution directly from a phone number not obtained in the email. Do not delete the email until after you contact them, they may want you to send a copy to them for further investigation.
Lastly, make sure your password is strong. Do not use birthdays, common phrases (like “admin,” “password,” “1234,” etc) for the password. Instead try something crazy that mixes up letters, capitals, and numbers. Example: g0AwayM1ne! Change your passwords every once in a while too.
If you suspect you have fallen victim to a phishing attack, contact your institution and/or your email address provider and let them know what has happened. This should help you from falling victim to this dangerous social engineering scam.

Geek Squad 2MM: How to Upgrade your Operating System

Wednesday, November 4th, 2009

Use Halibut to Protect Your Identity

Wednesday, October 7th, 2009

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What Exactly is Geek Squad Computer Optimization?

Tuesday, September 29th, 2009

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Geek Squad to Make Windows 7 Upgrade 7th Heaven

Friday, September 25th, 2009

The day we’ve all been waiting for – October 22 – is almost here, and Geek Squad has a great offer to make it even better. Geek Squad Agents have pledged to deliver full upgrade service for customers  moving to Windows 7 from Windows Vista or Windows XP for a mere $39.99, heavily discounted from the standard Geek Squad Operating System Install price of $129.99, and designed to make the upgrade faster and easier.

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Geek Squad 2MM: Wireless Internet for Students of all Ages

Friday, September 18th, 2009

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Geek Squad 2MM: Five Tips to Protect Kids Online

Tuesday, September 15th, 2009

In this 2 Minute Miracle video Geek Squad Agents Josh Musicant and Eric Irish offer five simple tips to protect your children online.

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