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Posts Tagged ‘internet’

PC Feeling a Bit Sluggish?

Wednesday, July 28th, 2010

Nothing is substitute for getting an expert to sit down and look at it for you, but perhaps this will bring into focus a few possible causes for your computer acting lethargically.

1) Too many programs running at the same time. Over the lifespan of a computer it is common for users to download programs, applications, and other data that is running in the background. The more things that run in the background, the less “attention span” your computer has to do other things you are asking it to do.

Try to avoid downloading too many web browser-helpers like internet-search bars, programs that claim to “speed up” your internet or your computer, or multiple anti-malware programs. One or two may be fine, but too many will result in slow performance. Uninstall programs that you do not use that you see icons for in the lower right-hand corner of your screen, down by the clock. Once this is trimmed up you may notice a speed improvement.

2) Not enough free RAM. “RAM” is what your computer uses for temporary working and thinking space. The more you have the merrier your computer can be! If you look back to reason 1 in this article and have determined you need all those programs running, perhaps your computer doesn’t have enough RAM to do so. The hard drive inside your computer may make a lot of noise, accompanied by slow operation, if you are out of RAM.

RAM is a piece of hardware that can be added to your machine. Four gigabytes or more is recommended in newer computers, but the rule of thumb is to add as much as is affordable for you.

3) Virus/Malware infection. Quite often virus or malware programs running in the background can divert your computer’s attention away from what you want it to do. Internet slowdowns and general slow operation of the entire computer can be one of the symptoms of an infection. You should have the computer scanned for a malware infection to determine if this is the cause.

4) Low hard drive space. This generally applies to older computers. Hard drives, which store all of your computer’s information, only have a finite amount of space. Once filled up the computer no longer has the ability to manipulate your files. The computer will slow down, eventually becoming unusable.

Generally windows will alert you to “low disk space” if this is the case. Moving some of your less-used files such as pictures, music, and movies to an external hard drive would be a viable solution to regaining hard drive space. You can usually install a bigger hard drive as well. Deleting temporary files and performing a disk cleanup are also good ways to reclaim wasted space.

5) Due for a restart. Computer has not been restarted in…um, I don’t know how long? Yes, every once in a while it is a good idea to restart your computer. Some updates cannot be completed until you restart. In addition, restarting your computer can free up some resources that could be getting hogged up by buggy programs.

6) Sharing a wireless network. “My internet is slow but the computer is running fast!” There are many possible reasons this can be happening. Should you have a wireless network check to see if anyone else on your wireless is streaming video, downloading music, or playing online games. You should also make sure your wireless network is secure so someone else isn’t stealing your internet bandwidth. Wireless network security should be at the top of your important things to check.

7) Too many bells and whistles. Sure, that animated pointer and super hi resolution image of your favorite supercar look nice, but unfortunately these can also slow your computer down. These animations and images must be loaded into memory every time you start your PC which leaves less memory for other more important tasks.

8 ) Scanning programs running. Check to make sure your antivirus program, anti-spyware program, or automatic backup program is not the reason for the slowdown. If it is, I suggest you wait it out. Usually this type of activity is a necessity. Manufacturers of these types of software try to make everyday operations unobtrusive to you. There are times, however, when an update must be done or scanning must take place. Your computer will be a little slow to respond to you when this is happening.

I also find it is not necessary to scan your entire computer every single day for viruses and spyware. Once per week should be fine. The same applies for data backups. A complete system backup doesn’t need to run every single day for the average home user.

9) Not meeting software requirements. Software usually has a list of requirements on the box. Things such as processor speed, operating system, memory (RAM), hard drive space, and minimum video card requirements are usually printed somewhere on the box. Please note that this says minimum “requirements.” These specifications are the absolute minimum to make the software run. Run it will, run well it may not. Try and meet or surpass the system “recommendations” of your software, not the bare “requirements.”

10) A “fragmented” hard drive. This is becoming less of an issue with newer computers, but if you have an older PC it is worth a mention. Perhaps your hard drive needs a “defrag.”

Imagine a jigsaw puzzle. Computers like to store pieces of a file together, like a completed puzzle. Over time, with normal use these pieces can get scattered all over the hard drive; Similar to when your puzzle first came out of the box. The computer has to look to find all the pieces before it can access the file. This is not a problem if only a few files are fragmented. Once multiplied over several thousand files, however, we have a cumulative slowdown of your computer. Defragmenting your hard drive organizes all these pieces and puts them back together again.

Geek Squad wants to Help Long Distance Couples Stay Connected

Wednesday, February 3rd, 2010

Anyone who has been in a long-distance relationship before knows how spending special days alone (birthdays, Christmas, etc) can suck.

This is especially true for that day for lovers everywhere- Valentine’s Day.

As a former member of the long-distance club (my wife is from Toronto, I’m from Minneapolis), I can attest to the incredible strain thousands of miles can put on a relationship. You have to work at it really hard, and be really committed to each other, in order to succeed – and sometimes you have to get really creative in your approach to connecting.

For us, we used Skype, an internet video conferencing platform, to stay connected to each other. Every night we’d chat online, “face to face” — something that really helped us cement our bond and keep it strong despite the distance between us.

As a recently married man, I am very happy the long-distance chapter in our lives is over. So when I heard about our Geek Squad Valentine’s Day contest, I wanted to tell you all about it.

This Valentine’s Day, Geek Squad is doing something special for long-distance lovers: arranging a romantic dinner for two — via Skype.

On February 12, we’ll host dinners for six lucky couples at the BLT Steak restaurant in Los Angeles and BLT Steak restaurant in New York. Romance will be in the air as Geek Squad Agents connect each of the couples via Skype at their dinner tables , enabling them to spend a romantic, candlelit dinner together (virtually, at least). And to sweeten the pot, we are throwing in a free netbook worth $350 plus a $150 Geek Squad gift card to help them stay connected past Valentine’s Day.

We’ve partnered with Sheknows.com and ChipChick.com to pick couples who fit the bill. To enter, one of you needs to be in LA, the other in New York City.

Deadline to enter is February 8th, 2010. Do you and your special someone fit the bill? Head to the sites listed below and make your case for why you are deserving of this special treat!

Enter at SheKnows.com

Enter at ChipChick.com

Geek Squad Agents Become Free WiFi Hotspots this Holiday Season

Thursday, December 17th, 2009

With WiFi hotspots popping up in all kinds of places, Geek Squad returned to the lab for a “next-gen” holiday gift. Now “Secret Agent Santas” will take WiFi technology to the next level, releasing WiFi hotspots from the electrical outlet through the use of high-speed USB modems and battery-powered routers.

Beginning today, select Agents in Atlanta, Chicago, Los Angeles, New York, and San Francisco will become “Secret Agent Santas,” providing free Internet access wherever they are. “Secret Agent Santas” will help people stay connected on the final leg of this holiday season on trains, in parks and at a multitude of other locations. WiFi’d Agents will be easily recognizable by their non-uniform holiday headgear – a light-up red and white Santa hat with LEDs around the brim.

Civilians are encouraged to take advantage of the free internet service and speak with the Agents about any technology problems or questions they might have. Select Geekmobile® vehicles in Atlanta and San Francisco also will be set up to provide service.

“Free WiFi has made staying connected easier and increased the usefulness of laptops, smartphones and other hand-held devices,” said Geek Squad Agent Ismael Matos. “By creating these roving hotspots, we’re providing an even greater level of service. Need WiFi on an ‘L’ train in Chicago? We can help. Want us to park six Geekmobiles at an Atlanta football game so you can tailgate and stay connected? We can do that too.

“To serve the greatest number of people, these hotspots will not be password protected,” continued Matos. “We recommend that civilians not conduct any particularly sensitive work as a result. Check sports scores but not bank accounts.”

WiFi’d Agents are a gift that keeps on giving; rolling out this holiday season, the service will continue indefinitely. Keep an eye out for specially marked Geek Squad Agents and open hotspots named “Geek Squad.” And if you have any WiFi location requests, please visit Geek Squad Intelligence (http://www.geeksquad.com/intelligence/) and leave us a comment.

Rogue Ads

Friday, October 23rd, 2009

“What is a rogue ad?” you ask? These types of internet advertisements try and trick you into purchasing, downloading, or installing some sort of application onto your computer that can do some pretty nasty damage to your PC. Think of it like the Trojan Horse. The ad tells you to ‘click here and make your computer faster’ or ‘you have Windows problems, click here to fix them.’ This sounds good until you realize that the payload of this promised application is really something that displays ads on your computer or redirects your web browser to objectionable sites.

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Geek Squad 2MM: Five Tips to Protect Kids Online

Tuesday, September 15th, 2009

In this 2 Minute Miracle video Geek Squad Agents Josh Musicant and Eric Irish offer five simple tips to protect your children online.

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DIY: Wireless Network Troubleshooting 101

Wednesday, August 5th, 2009

This can happen from interference from other devices or your phone / cable company making adjustments to their systems.

Not to panic… most connection issues can be resolved by following a few simple steps.

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Family Time Using Your Computer and the Internet

Monday, July 6th, 2009

My son, who’s six, often asks me while I’m on the computer if he can see what I’m doing and go to his sites. It’s important to get your children started early on safe computing practices. There are plenty of places on the web you can visit with your children—here are a few of my recommendations to stay safe and have a little bit of family time online.

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Wireless Networking Basics

Tuesday, January 6th, 2009

In this “Two Minute Miracle” video, Agent Hymans shows you the basics of a wireless network including the necessary parts and types of wireless networks.

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