DNS-Changer malware could shut off your internet

On Monday, July 9th, thousands of internet users could find themselves without internet when the FBI finally shuts down the DNS-Changer malware.

For months, a group of cyber criminals have been infecting hundreds of thousands of computers with “DNS-Changer,” which redirects your internet traffic to “fake” versions of websites. Thankfully, this ring of criminals was taken down in an FBI sting operation called “Operation Ghost Click,” and since then, the FBI has been redirecting infected computers through special government servers to keep them online.

But on Monday, all that changes when the FBI pulls the plug. If you’re infected with DNS-Changer, you could lose your internet access. The good news is that the Geek Squad is here to help you out. To find out if your PC may have been infected by the DNS changer malware, try one of the following:

• You can visit the FBI-approved website, “The DNS Changer Working Group,” or DCWG (http://dcwg.org). From there, they not only further explain the malware and how it affects PCs, but link to organizations across the globe that do online scans to check to see if your PC might have been affected.
• You could also consult a Geek Squad Agent and have them look over your PC. This can be done online (via http://support.geeksquad.com), in any Best Buy store, or by scheduling an Agent to come to your home (by calling 1-800-GEEKSQUAD). If you are infected with the DNS changer malware, Agents have the tools and resources necessary to get your PC back in a normal working order.

Agent William G. has been an Agent with Geek Squad since 2004. If he’s not working on computers remotely, or contributing to the Geek Squad Intelligence Blog, he can be seen skateboarding the sidewalks in the city of Atlanta.