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Is Your Blu-ray Player Ready for Avatar?

Tuesday, April 20th, 2010

Firmware, if you have not encountered the term before, generally refers to the programs and files used internally in many devices to control that device’s functions. Think of firmware as something similar to the operating system (such as Microsoft Windows) that a PC uses.

Some devices, such as game consoles, MP3 players and Blu-ray players were designed so that their firmware could be updated in order to resolve hardware issues or use new features added to content after the hardware’s manufacture.

There are a few different ways to update the firmware on most Blu-ray players. One method is to visit the manufacturer’s website for your particular model player and download the updated firmware via a home PC. From there, you will use that PC’s CD or DVD burner to write the firmware to a blank disc. Inserting that disc into the Blu-ray player allows the device to read in the new files and update itself appropriately.

If your Blu-ray player is setup to access the Internet, such as through your home’s wireless network, you can download the firmware update directly using the internal tools in the player’s setup menu. This method is the easier of the two, and in some cases, can be configured to automatically happen when new firmwares are released.

Making sure that your Blu-ray player has the latest firmware prior to Avatar’s release on April 22nd will help avoid any playback problems on the day of release. If you have a Blu-ray player that does not have the capability to connect to the Internet, you can bring the device into your local Best Buy. Geek Squad Agents can get your device up to date and ready to go with our in-store firmware update service.

If you have a network-capable player, but don’t have it hooked up to the Internet, we have on-site networking services to add that device to your existing home network, or setup a new one to allow your Blu-ray player and other devices to share access to all the Internet has to offer.

If you have questions, contact your local Geek Squad for answers.

Geek Squad 2MM: Vampire Power

Friday, April 9th, 2010

“New Dork” Pays Homage to Geeks Everywhere

Tuesday, March 9th, 2010

Geek Squad Chief Inspector Robert Stephens always said “The Geek shall inherit the Earth.” After watching this video, I’d say Geeks are closer than ever to fulfilling that vision.

http://www.youtube.com/watch?v=exmwSxv7XJI

Tips to Save Your Cell Phone this St. Patrick’s Day

Monday, March 8th, 2010

Geek Squad wants to Help Long Distance Couples Stay Connected

Wednesday, February 3rd, 2010

Anyone who has been in a long-distance relationship before knows how spending special days alone (birthdays, Christmas, etc) can suck.

This is especially true for that day for lovers everywhere- Valentine’s Day.

As a former member of the long-distance club (my wife is from Toronto, I’m from Minneapolis), I can attest to the incredible strain thousands of miles can put on a relationship. You have to work at it really hard, and be really committed to each other, in order to succeed – and sometimes you have to get really creative in your approach to connecting.

For us, we used Skype, an internet video conferencing platform, to stay connected to each other. Every night we’d chat online, “face to face” — something that really helped us cement our bond and keep it strong despite the distance between us.

As a recently married man, I am very happy the long-distance chapter in our lives is over. So when I heard about our Geek Squad Valentine’s Day contest, I wanted to tell you all about it.

This Valentine’s Day, Geek Squad is doing something special for long-distance lovers: arranging a romantic dinner for two — via Skype.

On February 12, we’ll host dinners for six lucky couples at the BLT Steak restaurant in Los Angeles and BLT Steak restaurant in New York. Romance will be in the air as Geek Squad Agents connect each of the couples via Skype at their dinner tables , enabling them to spend a romantic, candlelit dinner together (virtually, at least). And to sweeten the pot, we are throwing in a free netbook worth $350 plus a $150 Geek Squad gift card to help them stay connected past Valentine’s Day.

We’ve partnered with Sheknows.com and ChipChick.com to pick couples who fit the bill. To enter, one of you needs to be in LA, the other in New York City.

Deadline to enter is February 8th, 2010. Do you and your special someone fit the bill? Head to the sites listed below and make your case for why you are deserving of this special treat!

Enter at SheKnows.com

Enter at ChipChick.com

What’s the deal with T9?

Thursday, December 31st, 2009

It uses the same system used now to spell out words, such as 1-800-GEE-KSQUA converting to 1-800-433-5778, or in the days of telephone operators where PennsylvniA 6-5000 became 726-5000. As you type in single numbers that standard for one of 3 or 4 letters, it cross references that with a dictionary of words to find out what word you may be typing. It is not flawless, because there are a number of words that are spelled by the same four numbers (for example, 5646 spells both “join” and “logo”), however most systems will present the most common word, and then offer you a chance to pick other options. However the benefit is that instead of using non-T9 text messaging systems where you would have to hit the 5 key three times to move from “j” to “k” to “l”, you can just hit the 5 key once and it figures out from context which letter it should be.

Geek Squad 2MM: Connecting Your GPS in Your Car

Thursday, December 17th, 2009

Another thing to keep in mind when setting up your GPS is to make sure it has a direct signal to a satellite. We recommend setting it up while you’re outside, not while you’re inside (e.g. in your garage).

Geek Squad 2MM: How to use Technology with Long Distance Relationships

Friday, November 20th, 2009

 

Geek Squad’s here to Twelp You!

Thursday, November 12th, 2009

There’s been a lot of very positive talk recently about Best Buy’s @Twelpforce since its launch three months ago, but it’s not the only way to reach out for Geek Squad assistance.

Geek Squad is available 24 hours a day via phone at 1-800 GEEK SQUAD (1-800-433-5778).  Our Mission Control Agents can help you schedule on-site appointments with our field Agents, or direct you to our other remote service options.

If you have broadband Internet access and can connect to the Internet, we can assist you with your remote support needs via our Virtual Agents at the GeekSquad.com.

If you’re looking to talk to a live Agent in person, you can use our store locator to find the nearest Geek Squad Precinct, often located in your neighborhood Best Buy.

Of course, if you have Twitter, you can always reach us through @GeekSquad or @Twelpforce .

“My cell phone is about to…(silence ensues)

Friday, November 6th, 2009

There are many ways to preserve battery life on your cell phone.  The top five things you can do to prevent “low battery syndrome” are:

  1.  Turn Off Bluetooth – Your phone’s Bluetooth antenna is the #1 contributor to dead batteries.  The reason is that not only is it consistently broadcasting a signal for other devices to pick up, but it may also be searching for signals.  The best thing to do is to disable Bluetooth if you are not using it.  If you use it frequently, say with a headset, at least check to see if your phone has an option to disable searching for devices.
  2. Wi-Fi Connections – #2 on the list of battery killers is your phone’s Wi-Fi capabilities.  Again, your phone is constantly searching for a hotspot if the Wi-Fi antenna is turned on.  Always disable Wi-Fi when it is not in use.
  3. Roaming/No Signal – Believe it or not, if your phone has no signal, that can and will drain your battery.  The reason is that the phone is working harder than normal trying to find a tower to connect to.  Roaming can also be a power drain since your phone may be using a tower that the phone was not designed to work with.  If you are going to be out of your main coverage area for a long period of time, it might be a good idea to power down your phone until you can get service again.
  4. Backlight Settings – Another great way to conserve battery life is to reduce the amount of time the backlight on your screen stays on.  For best results, consult your owners manual for recommended settings, but anything 30 seconds or shorter is a safe bet to improve battery life.
  5. Data Connections – For those of you who may be smartphone users, check your email and data connections.  If you are using a direct connection to a server to update when new items arrive (commonly known as a “push”), you may see shorter battery life.  Try changing your sync settings to every 30 minutes or even every hour.  You will see a huge difference in the longevity of your battery because the phone is no longer maintaining a constant data connection.

Remember, results will vary based on your phone and your usage patterns, but trying a few or all of these tweaks may be the difference between a good night’s sleep in a comfy hotel bed or snoozing at a rest stop, reclined in your driver’s seat!

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