GeekSquad.com | About Geek Squad | Careers | Media/PR | Contact Us | Store Locator

The Archives

Archive for October, 2011

Keeping Yourself Protected

Thursday, October 27th, 2011

   Social media websites such as Twitter and Facebook have risen in popularity as they keep you constantly plugged in and connected.  It’s great to be able to tweet about your recent antics or keep in touch with family members continents apart, but there are some dangers lurking within Social Media sites and it’s important for people to know how to keep themselves protected.

 
In the last 48 hours there has been a resurgence of twitter accounts being hacked due to a familiar scam.  Typically, the user receives an at-reply or DM containing a link and a standard greeting.  This can vary from “Have you seen this blog?”, “Hey, is this you!?”, or “LOL!” with a link in the message.  Unsuspecting twitter users click the link only to find their account spamming the same message to their friends and their password compromised.  Here at Geek Squad we have compiled a few tips and tricks for keeping your various social media accounts safe.

 

 

Make sure your account has a strong password, and never share it.

Use capital letters, numbers, and do not include easy to guess words such as your favorite actor or color.  Do not use the same password for multiple sites, and be sure to change your password every 90 days.  Also, never share this password with anyone, even if they claim to be an employee of the company.  Remember, these companies will never ask you directly, if they really worked there wouldn’t they have access already?

 

If you use apps, only allow trusted applications access to your account.

There are apps written specifically to get your information and hack your account.  If you have an app you want to use, make sure it is endorsed by the social media network [such as Twitter] before you use it.  Don’t grant every interesting app that comes your way access to your account.

 

Be careful where you access your social networks.

It is generally a bad idea to use your office or school network to access your social media accounts, as they can be targeted by malicious users for ’account harvesting’ or hacking.  Even worse are using publicly available computers like at the Library or on display at a store.  These computers are accessed by hundreds of people a day, just imagine what could happen if you forgot to log out!

 

Don’t click password reset links.

If you do get an email informing you your account security has been compromised and you are worried about the account, do not click the link in the email!  It is one of the original methods of hacking your account known as a phishing attempt.  Instead, visit the website directly through your web browser and change your password on your account page.

 

Don’t click random links messaged to you directly.

Today’s password scams are bit more complex.  They don’t need you to tell you their password, they just need you to click a link.  These links arrive as direct messages or in chat, frequently enticing you to click them with a “Hey check this out!” or “I saw this video/photo of you”, often from people you know.  If you get a message such as this ask the person who sent it about the message before you click the link.  These links often are a result of a spreading infection, and can potentially cause an infection on your own system or compromise your account.  They tend to be bad news, even if it is from your friend.  Send them a message or give them a quick call before you click.

 

These are some general ground rules to help keep your social media accounts safe.  Be sure to follow them and if you’re ever unsure about something, don’t click it before you verify it’s source.  Also, only accept friend requests from people you know, and be careful who you let follow you.  Obey these basic ground rules and you’ll be headed in the right direction to keep your accounts and your privacy safe!

 

-Virtual Agent Laura G.

Operation: Fix It Free Day at Twin City Geek Squad Locations

Tuesday, October 25th, 2011

Fix It Free Day in the Twin Cities

October can be a scary month, with Halloween just a few days away, but it can also be a happy month if you’ve been having issues with your Mac or PC and live near select Best Buy stores in the Twin City Metropolitan area in Minnesota.

 

Did you say “fix it free?”

To help reduce the October techno-stress your technology may be causing, Geek Squad Precincts in the Twin City area will be holding a “Fix it Free Day” on Wednesday, October 26th.   If you bring your computer into select Minnesota Twin City Best Buy stores, our Geek Squad Agents can help with the following services at no cost:

  • Virus and Malware Removal
  • Troubleshooting and Diagnosis
  • Hardware Installation
  • Operating System Installation and Repair
  • Software Installation and Repair
  • Password Resets

 

So if your computer is running slow, your email program won’t load, or your word processing software won’t save files, let us show you exactly how Geek Squad can resolve your issues with our expert Geek Squad Agents and services.

 

What limitations are there?

Here are a few disclaimers for your PC or Mac to qualify for free service:

  • Offer limited to select Twin City Geek Squad Precincts.
  • One day only, Wednesday, October 26th.
  • Limit of 50 customers per store will receive free in-store support.
  • Limit of one computing device per person (PC, Mac or Tablet).
  • Does not include data backup or recovery services, or necessary hardware/software to correct any issues.
  • Complex services may require customers to leave their computer with the Geek Squad and may take several days to complete.
  • Does not include in-home or online services.
  • Free support only provided to Macs using OS X and PCs running Windows XP, Vista or Windows 7 or higher.
  • Computer must be able to boot up to receive free service. 

 

What should I do before I visit the store?

  • Make sure that you have Antivirus and Antispyware software installed on your computer, and update it if possible.
  • Back up any important data (documents, photos, etc).
  • Be aware that repairs may take several days to complete and that you can be without the system for that length of time.

 

Which Geek Squad Precincts in the Twin Cities are participating?

For a complete list of participating Geek Squad locations at Twin City Best Buy Stores visit http://www.geeksquad.com/fix-it-free-day.aspx

 

 

 

Fix It Free Day is a great way to let Geek Squad show you why we are so proud of our Agents and our services, while helping you to get your computer issues resolved.  It’s all at no cost to you, so feel free to spend the money you save on Halloween candy you’ll be giving out on the 31st.

 

-Virtual Agent Derek M.

Steve Jobs: The Passing of a Legend

Thursday, October 6th, 2011

 Steve Jobs is gone. The founder and father figure of Apple has died, leaving us all wondering what will happen in the wake of his passing.

Steve’s impact on modern computing is incalculable. When you look at technology (MP3 players, smartphones, tablets, and laptop/desktops) in pop culture, hardly a segment of it doesn’t have Steve’s handwriting all over it.

Steve had a unique vision. It didn’t always buy him friends. He was a perfectionist in every sense of the word.  “Good enough” wasn’t in his lexicon — and aren’t we glad for that! He was an uncompromising visionary, and his vision & drive brought a true marriage of form and function together in Apple products that first delighted print and design professionals, and then the rest of the world.

Each Apple Keynote with Steve was a magical event, looked forward to with great anticipation. “What new piece of technological wizardry will he unveil now?”, we’d ask, sitting on the edge of our seats. And like the master showman that he was, Steve would spin it out like a well-crafted yarn — releasing tidbits slowly, bit by bit, until — with a final flourish — he’d unveil the final bit of magic. Whether it be a new iPod, new iPad, Macbook or the like, he did it with style — and the people voted with their pocketbooks, gobbling up the new technology and cementing his impact on the world.

The loss of Steve came like a blow yesterday. Yes, we all knew it would happen eventually — and when he stepped down as CEO, I figured it would be sooner rather than later. That still didn’t lessen the impact when I heard he was gone.

Steve: you walked the land as a giant. You showed us the power of true belief, what happens when you aren’t afraid to dream, and are willing to follow thought with action. You showed that it is possible to marry form and function, creative design and excellence in performance — all with class and style. You inspired a new generation of dreamers, and left your mark upon the land.

You will be remembered.

Farewell, Steve.

Note: Comments are moderated and will be handled as per our privacy policy. Please keep your comments on-topic and free of profanity. For more information, please view our Blogging Terms of Use.

Archives

Tag Cloud

Categories