If your computer is slow especially when connected to the Internet, it may be something with your computer or it could be your connection through your Internet service provider (ISP). The Geek Squad broadband speed test can help get a clearer look.
Keep in mind that this speed test, like most similar tools available on the Web, is not an absolute measure of your Internet speed. The tool below measures the speed between your location and the location of the server you choose to test against. Results will vary depending on the distance between those two locations and how the request is routed through the Internet. Choose the server closest to your location for the most accurate measurement of your connection's maximum speed.
Before you run the test, we recommend closing any programs - especially those that connect to the Internet - to ensure accurate results. Need help interpreting your results? Learn more.
To initiate a chat session with a Geek Squad Agent, you will need to have a supported version of Windows.
Limited support is still available in-store. Schedule a Reservation