Computer Restore Disc

Sometimes restoring your computer back to manufacturer specifications is inevitable and we know sometimes these discs get lost or misplaced. Luckily, the manufacturer can send you a copy.

Most manufacturers will need your model and serial number to send you the correct discs. Dell will need the Service Tag and Express Service Codes. Generally, you can find the needed information on the bottom or back of your computer. Check under the battery as well.

Choose your manufacturer from the list below and either visit their support site or call them for instructions on ordering.

ManufacturerPhone Number
Acer1-866-539-3901
Apple1-800-APL-CARE (275-2273)
Asus1-888-678-3688 or 510-739-3777
Dell1-800-624-9896
eMachines1-866-539-3901
Gateway1-866-539-3901
HP1-800-474-6836
Lenovo/IBM1-800-426-7378
Samsung1-800-726-7864
Sony1-800-488-7669
Toshiba1-800-457-7777

Process, cost and delivery varies by manufacturer. Please consult with the manufacturer for exact details and pricing. Geek Squad and Best Buy® are not responsible for ensuring the validity of information on the manufacturer's website and cannot guarantee delivery or fulfillment of the restore discs.

Download a PDF version of this information.