Disabling a Pop-Up Blocker

All great technical innovations seem to bring along a downside. The graphical web browser brought a new world of information and interaction to your desktop. But it also brought those irritating, and sometimes destructive - pop-up ads. After living with them for a couple of years, browser developers added a feature that automatically prevents websites from opening windows that aren't the main browser window. Pop-up blockers allow you to control what happens as you travel the web and prevent sites from filling your desktop with pop-up windows you do not want or need. Now all modern browsers have pop-up blockers. And the cyber-world is a better, neater place for it.

As we use our browsers to interact with data - bank accounts, bus schedules, product catalogs, maps - more and more sites are finding that pop-up windows are good for something besides ads. Many sites use pop-ups to provide more detail about a product or require users to open them to take full advantage of the data they make available. In some cases you need to turn offyour browser's pop-up blocker to get everything out of your Web experience. But sometimes disabling your blocker is easier said than done. Here's a step-by-step on how to get this done in the Internet Explorer and Google Chrome browsers.

NOTE: We do not recommend permanently turning off your pop-up blocker. This can leave you vulnerable to any number of malicous programs. We recommend you only disable the blocker temporarily. You can also add a specific site to the "white list" of sites for which your browser will always allow pop-ups.

Internet Explorer

If your pop-up blocker is turned on (IE's blocker is on by default) and you go to a site that has pop-ups, an information bar (red arrow) will appear at the top of your browser window telling you a pop-up has been blocked.

Clicking on the information bar will let you

  • temporarily allow pop-ups (from this site only),
  • always allow pop-ups from this site, or
  • adjust the pop-up blocker settings.

If you chose to temporarily allow pop-ups, that permission will expire when you close down your browser.

If you want to permanently disable the pop-up blocker in IE;

  1. Open Internet Explorer
  2. Select "Tools" from the main menu
  3. Select "Pop-up Blocker" from the Tools menu
  4. Select "Turn Off Pop-up Blocker" (red arrow)

Your pop-up blocker is now disabled. To turn it back on, follow the steps above and select "Turn On Pop-up Blocker" from the Pop-up Blocker menu.

Google Chrome

If your pop-up blocker is turned on (Chrome also turns it on by default) and the site you are on tries to send a pop-up, an icon that looks like a browser bar with a red 'x' will appear in your address bar (red arrow).

Clicking on the icon will allow you to

  • always allow pop-ups from this site
  • continue blocking pop-ups, or
  • manage pop-up blocking

If you want to permanently disable pop-up blocking in Chrome:

  1. Open Google Chrome
  2. Select "Settings" from the Chrome menu
  3. Select the "Show advanced settings..." link at the bottom of that page
  4. Select "Content settings..." from the Privacy section
  5. Select "Allow all sites..." radio button from Pop-ups section


If your pop-up blocker is turned on (Safari's is by default) and you go to a site that has pop-ups, there is no easy way to identify if a pop-up has indeed been blocked. Below are the steps you need to check and see if the pop-up blocker is enabled and disable if you choose.

  1. Open Safari.
  2. In the top left, select "Safari," then select "Preferences" from the drop down menu.
  3. The preferences pane will open and select "Security" on the top row.
  4. Uncheck the the "Block pop-up windows" box.