When using products or services available from Geek Squad, you may be asked to provide personal information. For example, you may be asked to provide personal information when you schedule an appointment for services; bring in your product for service; purchase products; contact Geek Squad call centers; initiate a chat session; participate in a sweepstakes, promotion, or survey; and/or participate in other activities with Geek Squad entities.

Geek Squad does not sell or rent your personal information to third parties, although we may need to share your personal information with certain third parties such as our service providers and other representatives for limited purposes. For example, Geek Squad may share personal information with third parties to send marketing communications; service products; conduct research, analysis or administer surveys; send mail and e-mail; process credit card payments, administer sweepstakes, provide call-center, data storage, and hosting services.

The third parties with whom Geek Squad conducts business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines given to them and to take reasonable measures to ensure your personal information is secure.

Geek Squad may also share your personal information with companies who have referred you to us for goods and services, or have provided space in their store locations for Geek Squad to offer its goods and services, or have allowed us to have a presence on their Web sites.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. Geek Squad may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of ourselves and others. Geek Squad may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Geek Squad is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions, and other Content. You always have the ability to opt out of receiving future marketing communications from Geek Squad.

To stop receiving marketing communications from Geek Squad:

1. Follow the directions on any of our marketing e-mail or direct mail marketing communications.
2. Call 1 800 GEEK SQUAD (1 800 433 5778).
3. Send an e-mail request with your full name, address, phone number, and e-mail address to info@geeksquad.com.
4. Send a request with your full name, address, phone number, and e-mail address to Geek Squad, Mail Stop C-8, 7601 Penn Ave South, Richfield, MN 55423.

A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. Geek Squad e-mails and Web sites may use cookies to create a more personalized user experience for visitors. These simulate a continuous connection, letting us remember information about your preferences and session.

Geek Squad uses a third party to place cookies on your computer. Although these may contain a unique user ID, they do not collect or store any identifiable personal information.

The Geek Squad web server automatically collects clickstream information such as the address (URL) of the Web site that you came from before visiting GeekSquad.com, which pages you visit on our site while you’re there, which browser you used to view our site, and any search terms you may have entered, among other things. GeekSquad.com may also use anonymous clickstream data to track which pages visitors view. This helps us understand how visitors use our sites.

Geek Squad will not knowingly or intentionally collect personal information online from children under the age of 13. Geek Squad is committed to protecting the privacy of children.

Because Geek Squad will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post them here or in other formats. If we change our information practices or this privacy policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt out of having your information used or shared in that new manner.

Effective date: April 3, 2006