Our
5-Point Pledge

  1. Stand behind our work.
  2. Respect your equipment as if it were our own.
  3. Provide expert service at a competitive price.
  4. Do what it takes to make it right.
  5. Teach you to use your system.
Learn More

NEED HELP WITH
A CERTIFIED REFURBISHED DEVICE?

Call 1-800-GeekSquad (1-800-433-5778)
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Geek Squad®
Certified Refurbished

What does certified refurbished mean?

All Geek Squad Certified Refurbished products are thoroughly, painstakingly and lovingly tested and confirmed on a number of inspection points prior to sale.

Most of the products we sell as Geek Squad Certified Refurbished come to us from customer returns made at Best Buy stores. The returned devices are given the once-over by store staff, then turned over to specially-trained Agents who put them through a standardized process to make sure they are ready to be sold. We thoroughly test and inspect each refurbished device to make sure it works as it did when it first came from the factory. We are so confident in the quality of our work that we stand behind every Geek Squad Certified Refurbished product with a Limited Warranty (see warranty details below). 

 

READY TO PURCHASE A GEEK SQUAD CERTIFIED REFURBISHED PRODUCT?

Shop Certified Products


 

thumbs_up_iconRefurbished helps you save more green

Besides helping you save money, our Geek Squad Certified Refurbished products also save the raw materials that go into producing new items. In addition, the boxes we ship refurbished items in are made from no less than 10% post-consumer recycled fibers and are completely recyclable.
Click here to learn more about how to "save more green."

orange_check WHAT CERTIFIED REFURBISHED MEANS TO A NOTEBOOK

Want to scrutinize our methods? We encourage it.
Browse the checklist below to get a firm idea of our qualification specs.
A Geek Squad Custom Hardware Diagnostic Check has been performed check
All data has been removed and notebook has been restored to factory settings check
Original operating system has been re-installed check
Display and casing have been inspected for like-new condition check
Laptop has been thoroughly cleaned check
Serial number has been recorded check
Keyboard, trackpad and webcam have been tested for full functionality (when applicable) check
Wi-Fi and Bluetooth have been tested for full functionality (when applicable) check
Input/output ports, battery and AC adapter have been tested for full functionality (when applicable) check
CD/DVD/Blu-ray disk drive, webcam, speakers and audio controls have been tested for full functionality (when applicable) check

Download the Details

orange_check WHAT CERTIFIED REFURBISHED MEANS TO A TABLET

Want to scrutinize our methods? We encourage it.

Browse the checklist below to get a firm idea of our qualification specs.

Display has been tested for clarity check
All buttons, input ports and the ear jack have been tested for full functionality check
Battery has been tested and holds a charge check
Touch screen has been tested and navigation is smooth and responsive check
All media types are fully functional check
Wi-Fi and Bluetooth connectivity has been confirmed check
Camera has been tested check
All data has been removed, the tablet has been thoroughly cleaned and the serial number has been recorded check

Download all the Details

orange_check WHAT CERTIFIED REFURBISHED MEANS TO A DESKTOP/ALL-IN-ONE

Want to scrutinize our methods? We encourage it. 

Browse the checklist below to get a firm idea of our qualification specs.

A Geek Squad Custom Hardware Diagnostic Check has been performed check
All data has been removed and the device has been restored to factory settings check
Original operating system has been re-installed check
Display and casing have been inspected for like-new condition check
Device has been thoroughly cleaned check
Serial number has been recorded check
Keyboard, trackpad and webcam have been tested for full functionality (when applicable) check
Wi-Fi and Bluetooth have been tested for full functionality (when applicable) check
Input/output ports, battery and AC adapter have been tested for full functionality (when applicable) check
CD/DVD/Blu-ray disk drive, webcam, speakers and audio controls have been tested for full functionality (when applicable) check

Download All the Details

orange_check WHAT CERTIFIED REFURBISHED MEANS TO A MONITOR

Want to scrutinize our methods? We encourage it.

Browse the checklist below to get a firm idea of our qualification specs.

Display has been tested for clarity check
All buttons and input ports have been tested for full functionality check
Unit has been restored to original factory settings check
3D capabilities in both settings have been tested and 3D glasses are included (when applicable) check
Screen has been cleaned and serial number recorded check
All original cables are included check

Download all the Details

orange_check WHAT CERTIFIED REFURBISHED MEANS TO A SMARTWATCH

Want to scrutinize our methods? We encourage it.
Browse the checklist below to get a firm idea of our qualification specs.
Display is clear and readable check
Buttons work properly check
Touchscreen, camera, sensors and speakers are fully functional check
Data is removed and device is returned to factory settings check
Battery charges to full capacity check
Input/Output port is tested for full-functionality check
Internet and Bluetooth connectivity function correctly check
Accessories are in like-new condition check
Charger and cradle work well check
Serial number has been recorded check
Device cleaned and polished check

Download All the Details