Geek Squad®
Certified Refurbished
What does certified refurbished mean?
All Geek Squad Certified Refurbished products are thoroughly, painstakingly and lovingly tested and confirmed on a number of inspection points prior to sale.
Most of the products we sell as Geek Squad Certified Refurbished come to us from customer returns made at our retail stores. (For example, a customer may have returned an iPod simply because pink didn’t “do it” for them.) Rest assured that we thoroughly test and inspect each refurbished device to make sure it works right, right away. We are so confident in the quality of our work that we stand behind every Geek Squad Certified Refurbished product with a 90-day Limited Warranty (see warranty details below).
READY TO PURCHASE A GEEK SQUAD CERTIFIED REFURBISHED PRODUCT?
Shop Certified Products
Refurbished helps you save more green
Besides helping you save money, our Geek Squad Certified Refurbished products also save the raw materials that go into producing new items. In addition, the boxes we ship refurbished items in are made from no less than 10% post-consumer recycled fibers and are completely recyclable.
Click here to learn more about how to "save more green."
WHAT GEEK SQUAD CERTIFIED REFURBISHED MEANS TO AN IPOD
Want to scrutinize our methods? We encourage it.
Browse the checklist below to get a firm idea of our qualification specs.
|
| Display is clear and readable |
 |
| Buttons work properly |
|
| Navigation is smooth and responsive (i.e., touchscreen or clickwheel) |
|
| Battery charges to full capacity |
|
| Music and movies play properly |
|
| Internet and Bluetooth connectivity function correctly (iPod Touch only) |
|
| Accelerometer works properly (i.e., display orientation adjusts when rotated) (iPod Touch, iPod Nano Gen 6) |
|
| External speaker functions properly (iPod Touch Gen 4, video iPod Nano Gen 5) |
|
| Camera functions properly (iPod Touch Gen 4, video iPod Nano Gen 5) |
|
| Radio receiver functions correctly (iPod Nano Gen 5 or newer) |
|
| Syncs properly to iTunes |
|
| Cleaned and polished |
|
| Any defective parts have been replaced and/or restored |
|
| Restored to factory settings and all data erased |
|
| New earbuds have been included and the USB cable tested |
|
| Serial number has been recorded |
|
WHAT CERTIFIED REFURBISHED MEANS TO AN IPAD
Want to scrutinize our methods? We encourage it.
Browse the checklist below to get a firm idea of our qualification specs.
|
| Screen and Casing have been inspected and found to be in excellent condition |
|
| Screen is smooth and responsive |
|
| All data has been removed and iPad has been restored to factory settings with latest available iOS |
|
| iPad syncs to iTunes |
|
| iPad has been thoroughly cleaned |
|
| Serial number has been recorded |
|
| Home, Power, Lock and Volume Buttons have been tested for full functionality |
|
| All media plays and/or displays properly |
|
| Wi-Fi, Bluetooth and 3G connectivity have been tested for full functionality (when applicable) |
|
| Accelerometer and Speaker have been tested for full functionality |
|
| Battery, USB Cable and 10W Power Adaptor have been tested for full functionality |
|
WHAT GEEK SQUAD CERTIFIED REFURBISHED MEANS TO A LAPTOP
Want to scrutinize our methods? We encourage it.
Browse the checklist below to get a firm idea of our qualification specs.
|
| A Geek Squad Custom Hardware Diagnostic Check has been performed |
|
| All data has been removed and laptop has been restored to factory settings |
|
| Original Operating System has been re-installed |
|
| Display and casing have been inspected for like-new condition |
|
| Laptop has been thoroughly cleaned |
|
| Serial number has been recorded |
|
| Keyboard, trackpad and webcam have been tested for full functionality (when applicable) |
|
| Wi-Fi and Blue Tooth have been tested for full functionality (when applicable) |
|
| Input/output ports, battery and AC adaptor have been tested for full functionality (when applicable) |
|
| CD/DVD/Blu-Ray disk drive, speakers and audio controls have been tested for full functionality (when applicable) |
|
