Our
5-Point Pledge

  1. Stand behind our work.
  2. Respect your equipment as if it were our own.
  3. Provide expert service at a competitive price.
  4. Do what it takes to make it right.
  5. Teach you to use your system.
Learn more

NEED HELP WITH
A CERTIFIED REFURBISHED DEVICE?

Call 1-800-GeekSquad (1-800-433-5778)
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Geek Squad®
Certified Refurbished

What does certified refurbished mean?

All Geek Squad Certified Refurbished products are thoroughly, painstakingly and lovingly tested and confirmed on a number of inspection points prior to sale.

Most of the products we sell as Geek Squad Certified Refurbished come to us from customer returns made at our retail stores. (For example, a customer may have returned an iPod simply because pink didn’t “do it” for them.) Rest assured that we thoroughly test and inspect each refurbished device to make sure it works right, right away. We are so confident in the quality of our work that we stand behind every Geek Squad Certified Refurbished product with a One Year Limited Warranty (see warranty details below). 

 

READY TO PURCHASE A GEEK SQUAD CERTIFIED REFURBISHED PRODUCT?

Shop Certified Products


 

thumbs_up_iconRefurbished helps you save more green

Besides helping you save money, our Geek Squad Certified Refurbished products also save the raw materials that go into producing new items. In addition, the boxes we ship refurbished items in are made from no less than 10% post-consumer recycled fibers and are completely recyclable.
Click here to learn more about how to "save more green."

orange_check WHAT CERTIFIED REFURBISHED MEANS TO AN IPOD

Want to scrutinize our methods? We encourage it.
Browse the checklist below to get a firm idea of our qualification specs.
Display is clear and readable check
Buttons work properly check
Navigation is smooth and responsive (i.e., touchscreen or click wheel) check
Battery charges to full capacity check
Music and movies play properly check
Internet and Bluetooth connectivity function correctly (iPod Touch only) check
Accelerometer works properly (i.e., display orientation adjusts when rotated) (iPod Touch, iPod Nano Gen 6) check
External speaker functions properly (iPod Touch Gen 2 and newer, iPod Nano Gen 5) check
Camera functions properly (iPod Touch Gen 4, video iPod Nano Gen 5) check
Radio receiver functions correctly (iPod Nano Gen 5 or newer) check
iPod syncs properly to iTunes check
Device cleaned and polished check
Any defective parts have been replaced and/or restored check
Restored to factory settings and all data erased check
New earbuds have been included and the USB cable tested check
Serial number has been recorded check

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orange_check WHAT CERTIFIED REFURBISHED MEANS TO AN IPAD

Want to scrutinize our methods? We encourage it.
Browse the checklist below to get a firm idea of our qualification specs.
Screen and Casing have been inspected and found to be in excellent condition check
Screen is smooth and responsive check
All data has been removed and iPad has been restored to factory settings with latest available iOS check
iPad syncs to iTunes check
iPad has been thoroughly cleaned check
Serial number has been recorded check
Home, Power, Lock and Volume Buttons have been tested for full functionality check
All media plays and/or displays properly check
Wi-Fi, Bluetooth and 3G connectivity have been tested for full functionality (when applicable) check
Accelerometer and speaker have been tested for full functionality check
Battery, USB cable and 10W power adapter have been tested for full functionality check

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orange_check WHAT CERTIFIED REFURBISHED MEANS TO A NOTEBOOK

Want to scrutinize our methods? We encourage it.
Browse the checklist below to get a firm idea of our qualification specs.
A Geek Squad Custom Hardware Diagnostic Check has been performed check
All data has been removed and notebook has been restored to factory settings check
Original operating system has been re-installed check
Display and casing have been inspected for like-new condition check
Laptop has been thoroughly cleaned check
Serial number has been recorded check
Keyboard, trackpad and webcam have been tested for full functionality (when applicable) check
Wi-Fi and Bluetooth have been tested for full functionality (when applicable) check
Input/output ports, battery and AC adapter have been tested for full functionality (when applicable) check
CD/DVD/Blu-ray disk drive, webcam, speakers and audio controls have been tested for full functionality (when applicable) check

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orange_check WHAT CERTIFIED REFURBISHED MEANS TO A TABLET

Want to scrutinize our methods? We encourage it.

Browse the checklist below to get a firm idea of our qualification specs.

Display has been tested for clarity check
All buttons, input ports and the ear jack have been tested for full functionality check
Battery has been tested and holds a charge check
Touch screen has been tested and navigation is smooth and responsive check
All media types are fully functional check
Wi-Fi and Bluetooth connectivity has been confirmed check
Camera has been tested check
All data has been removed, the tablet has been thoroughly cleaned and the serial number has been recorded check

Download all the Details

orange_check WHAT CERTIFIED REFURBISHED MEANS TO A DESKTOP/ALL-IN-ONE

Want to scrutinize our methods? We encourage it. 

Browse the checklist below to get a firm idea of our qualification specs.

A Geek Squad Custom Hardware Diagnostic Check has been performed check
All data has been removed and the device has been restored to factory settings check
Original operating system has been re-installed check
Display and casing have been inspected for like-new condition check
Device has been thoroughly cleaned check
Serial number has been recorded check
Keyboard, trackpad and webcam have been tested for full functionality (when applicable) check
Wi-Fi and Bluetooth have been tested for full functionality (when applicable) check
Input/output ports, battery and AC adapter have been tested for full functionality (when applicable) check
CD/DVD/Blu-ray disk drive, webcam, speakers and audio controls have been tested for full functionality (when applicable) check

Download All the Details

orange_check WHAT CERTIFIED REFURBISHED MEANS TO A MONITOR

Want to scrutinize our methods? We encourage it.

Browse the checklist below to get a firm idea of our qualification specs.

Display has been tested for clarity check
All buttons and input ports have been tested for full functionality check
Unit has been restored to original factory settings check
3D capabilities in both settings have been tested and 3D glasses are included (when applicable) check
Screen has been cleaned and serial number recorded check
All original cables are included check

Download all the Details