Ready to run the show? The Home Entertainment Advisor (HEA) serves as the critical primary liaison – the trusted general contractor, if you will – between clients and Geek Squad® installation and sales staff.
He or she is present during every stage of a project, from consultation through purchase, installation and after-sale follow-up. HEAs travel to clients’ homes or offices to assess their needs, which they use to create proposals. After the client agrees to the proposal, the HEA then communicates it to Geek Squad® sales and installation team, and coordinates all necessary steps to ensure the client’s needs are met.
The shirt, the socks, the breakaway tie. Learn where it all began.
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Find out what it's like to live the glamorous life of a Geek Squad Agent.