Covert Agents are the friendly Agents you may never see in person. Often working out of remote locations, Covert Agents help client find solutions for their technology challenges by phone or through online chat sessions. Core Agents provide remote assistance with software repairs and upgrades or installations, and computer system optimization services on the full range of devices and systems. Key to these interactions is working with clients to make sure they understand what the Agent is doing, and advising them on how to best take advantage of services. It is vital that, in keeping the streets safe from technological evil, Covert Agents stand behind their work with our 5 Point Pledge.
Positions within Covert Operations open on a very limited basis. We are not seeking external candidates at this time.
The shirt, the socks, the breakaway tie. Learn where it all began.
Visit a precinct up-close at a location near you.
Find out what it's like to live the glamorous life of a Geek Squad Agent.